Multi-functional
Virtual Teller Machine (VTM)
Our flagship solution for unattended, automated value-added services enabled for multi-tenancy, as an alternative 24/7 available service point at various brick-and-mortar establishments, such as shopping centres, bus terminals, stadiums, and other high-traffic areas.
Custom-built VTM Models
Enable your customers to complete transactions with the ease of using cash, coins, coupons, vouchers, and cards.
Giving customers the full range of services typically offered over-the-counter within a physical branch, all at their fingertips.
Key Features
Value Added Services
Provides a broad range of value-added services including bill payments, funds transfer, mobile phone top-up, coupons and vouchers.
Includes multi-currency capabilities: money remittance transactions (encash and withdraw funds from abroad)
Services range from cash withdrawals & deposits, funds transfer to account or digital wallet, statement requests, to Bill / utility / 3rd Party (e.g. DSTV) payments
Virtual Cart Experience
Enable customers to select & add items to a virtual cart, and pay securely in just a few steps.
Readers: QR code, Voucher code reader, Barcode scanner, Biometric fingerprint reader, and card reader with built-in fraud prevention.
Loyalty built in: personal identification enables users to transact “on profile”.
Digital Onboarding
Capabilities for digital onboarding, enabling customers to open accounts without the need for branch visits. This includes document scanning, biometric data capture, and real-time verification.
Virtual Contact Centre
With two-way video communication technology, our VTMs allow customers to connect with customer service representatives or virtual branch personnel for personalised support.
Digital OMNI Channel
Our VTM software integrates with your
omni-channel architecture, ensuring a consistent and unified customer experience across all channels, including mobile, online, and in-branch services.
Interface with 3rd Party systems - including traffic department for license renewals and license card printouts, utility payments, personalised ATM cards, banks and money platforms.
Specifications
Africawide provides a powerful “All in one” solution for an organisation to seamlessly manage its complex transaction & business operations through self-service hardware and digital platform solutions that integrate into your channel ecosystem.
Cash Configuration Options
Configured with up to 4 cassettes, with the option of Bulk Banknote Recycler. Cash acceptor with flexible deposit modules and recycling options. Equipped with with biometric and contactless options to provide a touchless experience for added convenience.
Security Features
Sense & Control intelligent management of door sensors and cabin lights. Encrypted communication via USB, anti-manipulation card slot, anti-cash trapping, anti-skimming, safe options. Trusted device communication. Basic endpoint protection.
EMV Capabilities
Our kiosks meet industry leading PCI security standards for PIN and data protection. Our payment terminals and POS systems are EMV certified, ensuring secure chip card transactions.
Integration capabilities with any payment switch.
Use Cases
Banking, Money &
Financial Service Providers
Africawide's integrated self-service and smart branch solutions create a unified omni-channel strategy.
Connect your physical branches with digital platforms, offering customers the freedom to choose their preferred service channel.
Deliver a consistent brand experience that fosters trust and loyalty.
Postal Operators and Municipal Service Provide
Streamline citizen and over-the-counter services. Africawide's VTMs transform postal and municipal service delivery.
Our kiosks seamlessly handle bill payments, social program disbursements, and more, freeing up staff and reducing wait times.
Leverage your existing infrastructure and generate new income streams.
Retail and
Mobile Network Operators (MNOs)
Offer convenience and personalisation with self-service options for various needs. Empower customers to manage accounts and subscriptions independently, fostering brand loyalty.
Increase sales with self-service promotion options and personalised loyalty rewards. Reduce costs with self-service bill payments and top-ups, while gaining valuable customer data for targeted marketing.
Our
Clients and Partners
Strategic Partnerships
Africawide excels as a systems integrator, expertly combining advanced hardware from top of class global brands with bespoke software applications and insightful consulting to create interoperable virtual teller machines.
Contact Us
Get in touch with our Solutions Team
Connect with us to learn more on our work, solutions and partnership drive.
25 West Street
Houghton Estate
Johannesburg
South Africa
2198