Self-Service Kiosk
Suite
From secure cashless payments and bill collection to self-service ticketing and fueling, our innovative kiosk solutions empower businesses and customers with ultimate convenience and flexibility.
Range of Service Automation
We craft comprehensive self-service systems to automate your transactions, from design to deployment. Our solutions seamlessly integrate with your existing infrastructure, and we provide thorough training and ongoing technical support to ensure a smooth user experience.
Automated Payment System
Series
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Cashless & cash (coin & bill) acceptance with secure cash handling.
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User-friendly interface for bill payments, taxes, fees, and more.
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24/7 availability reduces wait times and administration costs.
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Secure transactions with user identification options (RFID, cards, barcode).
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Customizable features for branding and service offerings (e.g., coupons).
Features
Cashless Automated Kiosks
Accept payments anytime, anywhere with our secure and user-friendly kiosks.
Specifications
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Multiple kiosk models for various needs and compliance regulations.
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Field-upgradable features ensure adaptability to future needs.
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Secure, remote monitoring and management platform.
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Seamless integration with existing back-office systems.
Use Cases
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Retail banking, utility companies, government institutions.
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Bill payments (utility, telecom, insurance).
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Tax & social security contribution collection.
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Kiosk as a marketing & sales tool (coupons, airtime top-up).
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24/7 service for high-traffic locations.
Configurable Compact Payments Kiosks
Self-service Capabilities
Electronic Card Dispensing
Our kiosks securely dispense various cards including ID cards (eID for identification & access), credit/debit/prepaid cards, driver's licenses, corporate ID cards, and membership cards (loyalty, fleet, border crossing, student ID, health insurance, civil ID).
Eliminating manual distribution and bringing personalised card collection process, improved efficiency and security.
Issuance of Certificates & Documents
Simplify document processing with our kiosks.
Users can print
pre-applied for certificates (with PIN verification), request and print personalised documents, or scan additional papers before printing.
Streamlining document delivery for organisations by offering users 24/7 access and faster turnaround times.
Redemption Channel
Offer a convenient way to redeem rewards or top up accounts (credit, bills, mobile wallets) with our secure kiosks.
Customers can enjoy greater flexibility in managing finances and claiming rewards, while organisations benefit from increased customer satisfaction and streamlined cash management with reduced reliance on staff.
Automated
Ticketing
Eliminate queues and empower customers to purchase and reserve tickets for events and services (e.g., concerts, transportation) anytime, with our user-friendly kiosks.
Reducing wait times and improving customer experience, by allowing them to plan and book tickets at their convenience.
Personalised Vending
Create a unique customer experience with our kiosks.
Leverage built-in loyalty to personalise product offerings and promotions based on customer profiles.
Foster customer engagement, increase sales, and encourage repeat business.
Attributes
Africawide provides a powerful “All in one” solution for an organisation to seamlessly manage its complex transaction & business operations through self-service hardware and digital platform solutions that integrate into your channel ecosystem.
Cash Configuration Options
Configured with up to 4 cassettes, with the option of Bulk Banknote Recycler. Cash acceptor with flexible deposit modules and recycling options. Equipped with biometric and contactless options to provide a touchless experience for added convenience.
Security Features
Sense & Control intelligent management of door sensors and cabin lights. Encrypted communication via USB, anti-manipulation card slot, anti-cash trapping, anti-skimming, safe options. Trusted device communication. Basic endpoint protection.
EMV Capabilities
Our kiosks meet industry leading PCI security standards for PIN and data protection. Our payment terminals and POS systems are EMV certified, ensuring secure chip card transactions.
Integration capabilities with any payment switch.
Benefits for Commerce
Increased Sales & Revenue:
24/7 availability & personalized vending lead to more sales opportunities.
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Reduced Labor Costs:
Streamline staff workload with self-service options for tasks like bill payments and product purchases.
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Improved Customer Experience:
Offer faster service, convenient redemption channels, and personalized product recommendations.
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Enhanced Data Collection:
Gain valuable customer insights through kiosk interactions for targeted marketing campaigns.
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Reduced Wait Times:
Empower customers to complete transactions quickly and efficiently.
Benefits for Public Service
Improved Citizen Service:
Offer convenient 24/7 access to government services and information.
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Reduced Wait Times:
Eliminate queues for tasks like license renewals, document submissions, and bill payments.
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Increased Efficiency:
Free up staff for more complex tasks by automating routine citizen interactions.
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Enhanced Accessibility:
Provide self-service options for citizens with disabilities.
Cost Savings:
Reduce operational costs associated with manual service delivery.
Applications for Commerce
Retail:
Self-service kiosks for product selection, checkout, and loyalty program management.
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Hospitality:
Kiosks for hotel check-in/out, restaurant ordering, and ticket purchases for events.
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Entertainment:
Self-service ticketing for concerts, movies, and theme parks.
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Financial Services:
Kiosks for account management, bill payments, and loan applications. ​
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Telecommunications:
Top-ups, bill payments, and plan changes through self-service kiosks.
Applications for Public Service
Government Agencies:
Kiosks for license renewals, passport applications, document submissions, and bill payments.
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Transportation:
Self-service ticketing for public transport (buses, trains) and parking payments.
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Education:
Kiosks for student registration, fee payments, and course selection.
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Healthcare:
Appointment scheduling, check-in, and insurance verification through self-service kiosks.
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Utilities:
Kiosks for bill payments, meter readings, and reporting service interruptions.
Strategic Partnerships
Africawide streamlines self-service technology by integrating top-tier hardware with custom software and expert consulting. This unified approach guarantees seamless compatibility, maximizing functionality and user experience for your kiosks.
Contact Us
Get in touch with our Solutions Team
Connect with us to learn more on our work, solutions and partnership drive.
25 West Street
Houghton Estate
Johannesburg
South Africa
2198